Tidewater Salesforce Consulting was founded to provide cost effective
solutions to salesforce administration, implementation and training with a focus
on small to medium sized businesses in all east coast states: Maine / ME,
Vermont / VT, New Hampshire / NH, Massachusetts / MA, Rhode Island / RI,
Connecticut / CT, New Jersey / NJ, Pennsylvania / PA, New York / NY, Delaware /
DE, Maryland / MD, Washington DC, and Virginia / VA. We offer outstanding
value and return on your investment.
Business Analysis – review of and possible improvement to your sales
and support process flow so salesforce can be tailored to your business.
Critical for adoption and ROI.
Data Migration – importing your
customer list, lead lists and opportunities into the system.
Salesforce Implementation –
Customizing screens, sharing rules, web-to-lead, business rules, reports,
dashboards, etc. to make the system work the way your business does.
Third Party App. Integration – Setting up salesforce to work with
Outlook and popular programs such as Constant Contact, HubSpot and
BigMachines using the salesforce appexchange.
Salesforce Training – Getting your
users comfortable and exited about using the new system. Critical for
adoption and ROI, backed up by metrics of system utilization by user.
Ongoing Salesforce Administration – The salesforce administrator
program handles all ongoing system management and improvements to lift the
burden from internal resources.
Many companies have purchased salesforce.com
but lack the developer resources to do proper salesforce implementation and training and
are not getting the ROI they could be achieving with proper support. Too many
times companies rely on a sales manager or IT person to be their salesforce
administrator and/or salesforce developer which either takes the sales manager away from their real job of
selling or forces an IT person with no sales background to try to figure out the
best way to customize salesforce to fit the way the company does business.
With combined experience of over
80 years in sales and sales management,
Tidewater Salesforce Consulting has the developer knowledge to understand your
sales process flow and the salesforce administration expertise to quickly
perform salesforce implementation and training to get your team working at peak
efficiency. We provide a combination of on-site and remote services to most
efficiently deliver salesforce implementation for your company. Tidewater
Salesforce also offers hourly or fixed fee packages for ongoing salesforce
administration and customization to eliminate the need for in-house
Tidewater offers a wide range of services to
its customers. First we start with Business Analysis to understand the current process
flow of your organization and identify ways to improve the flow if desired.
Second we do data migration to import your current leads and customers. Then
salesforce implementation to match the system to the way you do business,
including security and business rules, customizing screens to eliminate unwanted
fields and add new fields as required, and then tailoring reports and dashboards
to give management accurate and easy to understand metrics on how the
organization is performing. Tidewater Salesforce Consulting also has a broad
understanding of third party applications in the salesforce “ecosystem” that
enhance the ROI of your investment. We also can function as your salesforce
administrator on an hourly or fixed fee basis to eliminate the need to have
dedicated in-house resources for the system.
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2013-15 by Tidewater Salesforce LLC. Salesforce, Sales Cloud, Service Cloud,
Marketing Cloud, and Chatter are trademarks of Salesforce.com, Inc. We are
a Salesforce consulting firm providing salesforce training throughout the USA,
but focus on cities & states in the Northeast like Hartford Connecticut / CT,
Augusta & Portland Maine / ME, Boston Massachusetts
/ MA, Portsmouth New Hampshire / NH, Burlington Vermont / VT, & Providence Rhode Island / RI.