|Tidewater Salesforce Consulting was founded to provide cost effective solutions to salesforce administration, implementation and training with a focus on small to medium sized businesses in all east coast states: Maine / ME, Vermont / VT, New Hampshire / NH, Massachusetts / MA, Rhode Island / RI, Connecticut / CT, New Jersey / NJ, Pennsylvania / PA, New York / NY, Delaware / DE, Maryland / MD, Washington DC, Virginia / VA, West Virginia / WV, North Carolina / NC, South Carolina / SC, Georgia / GA, and Florida / FL. We offer outstanding value and return on your investment.|
Salesforce Service Offerings:
- Business Analysis – review of and possible improvement to your sales and support process flow so salesforce can be tailored to your business. Critical for adoption and ROI.
- Data Migration – importing your customer list, lead lists and opportunities into the system.
- Salesforce Implementation – Customizing screens, sharing rules, web-to-lead, business rules, reports, dashboards, etc. to make the system work the way your business does.
- Third Party App. Integration – Setting up salesforce to work with Outlook and popular programs such as Constant Contact, HubSpot and BigMachines using the salesforce appexchange.
- Salesforce Training – Getting your users comfortable and exited about using the new system. Critical for adoption and ROI, backed up by metrics of system utilization by user.
- Ongoing Salesforce Administration – The salesforce administrator program handles all ongoing system management and improvements to lift the burden from internal resources.
Many companies have purchased salesforce.com but lack the developer resources to do proper salesforce implementation and training and are not getting the ROI they could be achieving with proper support. Too many times companies rely on a sales manager or IT person to be their salesforce administrator and/or salesforce developer which either takes the sales manager away from their real job of selling or forces an IT person with no sales background to try to figure out the best way to customize salesforce to fit the way the company does business.
With combined experience of over 80 years in sales and sales management, Tidewater Salesforce Consulting has the developer knowledge to understand your sales process flow and the salesforce administration expertise to quickly perform salesforce implementation and training to get your team working at peak efficiency. We provide a combination of on-site and remote services to most efficiently deliver salesforce implementation for your company. Tidewater Salesforce also offers hourly or fixed fee packages for ongoing salesforce administration and customization to eliminate the need for in-house salesforce.com support.
Tidewater offers a wide range of services to its customers. First we start with Business Analysis to understand the current process flow of your organization and identify ways to improve the flow if desired. Second we do data migration to import your current leads and customers. Then salesforce implementation to match the system to the way you do business, including security and business rules, customizing screens to eliminate unwanted fields and add new fields as required, and then tailoring reports and dashboards to give management accurate and easy to understand metrics on how the organization is performing. Tidewater Salesforce Consulting also has a broad understanding of third party applications in the salesforce “ecosystem” that enhance the ROI of your investment. We also can function as your salesforce administrator on an hourly or fixed fee basis to eliminate the need to have dedicated in-house resources for system.
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© 2013-15 by Tidewater Salesforce LLC. Salesforce, Sales Cloud, Service Cloud, Marketing Cloud, and Chatter are trademarks of Salesforce.com, Inc. We are a Salesforce consulting firm providing salesforce training throughout the USA, but focus on cities & states in the Northeast like Hartford Connecticut / CT, Augusta & Portland Maine / ME, Boston Massachusetts / MA, Portsmouth New Hampshire / NH, Burlington Vermont / VT, & Providence Rhode Island / RI.