Since sales force is a CRM system it does not cover all functional areas that need to be addressed by their clients. Some of these areas are Quoting, ERP, Human Resources, Collaboration, Channel and Partner Management, and Marketing. Tidewater Salesforce Consulting can help in the selection and implementation of these third party applications. Integration with Microsoft Outlook and automation of your website integration (web-to-lead) are almost mandatory requirements for sales force implementation and are free from sales force itself. Some of the other popular products in the sales force ecosystem that we have worked with are Eloqua, Cast Iron, Brain Shark, Big Machines and Conga Reporting. Other products like Constant Contact have some functional overlap with the more robust versions of sales force and we can guide you in the best use of these tools.
Sales Force third party applications vary in cost from free to having a significant monthly fee and some truly run in the cloud while others reside on your PC. One must be aware of the operating system and memory requirements for these applications, especially in larger organizations. Contact us for a free consultation on the implementation of third party sales force applications.
These 3rd party applications are built using Apex (a proprietary Java-like programming language for Force.com) and Visualforce (an XML-like syntax for building user interfaces in HTML or Flex).
As of April 2012, there are over 1,400 Salesforce apps available from over 450 independent software vendors.
Note: We are a Salesforce consulting firm providing salesforce training throughout the USA, but focus on cities & states in the Northeast like Hartford Connecticut / CT, Augusta & Portland Maine / ME, Boston Massachusetts / MA (MASS), Portsmouth New Hampshire / NH, Burlington Vermont / VT, and Providence Rhode Island / RI.