Please click on the links below to view the FAQ answers
What is Salesforce?
Salesforce.com (SFDC) is an extremely flexible and scalable CRM system that is
delivered via the cloud (or Software as a Service (SaaS). Salesforce is the #1
CRM product in the market.
What Does Salesforce Do?
SFDC encompasses contact management, customer support, instant messaging, and
marketing to help corporations function more efficiently and profitably.
What is the Salesforce Login?
The salesforce login is simply a web page where licensed users enter their name
and password to login to the system.
How Much Does Salesforce Cost?
SFDC is licensed by the number of users and the sophistication of the version
you wish to use. Fees range from $25/user/month for the low-end Group Edition to
$250/user/month for the Unlimited Edition. Contact salesforce.com for the latest
How hard is salesforce to implement?
Although SFDC can be used “out of the box” with no customization, a reasonable
investment in time and training is needed to achieve the desired ROI on the
system. Similarly, a computer-literate person can import existing customer and
lead lists with a reasonable amount of effort but realistically an experienced
salesforce administrator is needed to accomplish most companies’ goals.
Tidewater Salesforce Consulting can get you up and running quickly and the
investment will pay for itself many times over.
What credit cards do you accept?
We accept all of the major credit cards including Visa, MasterCard, Discovery, and American Express.
Do I need a dedicated salesforce
Every implementation needs a salesforce administrator but this can be handled
remotely by Tidewater or by dedicating a significant portion of an FTE to the
project. To give some perspective, the Salesforce Administrator class is 5 full
days and costs $3,750.00.
NOTE: We are a
Salesforce consulting firm providing salesforce training throughout the USA, but
focus on cities & states in the Northeast like Hartford Connecticut / CT,
Augusta & Portland Maine / ME, Boston Massachusetts / MA (MASS), Portsmouth New
Hampshire / NH, Burlington Vermont / VT, and Providence Rhode Island / RI.