SALESFORCE SERVICES OVERVIEW

Our primary territory is the USA's NE states. (ME to NY/PA to VA)
 
Tidewater Salesforce Consulting includes training on Business Analysis, Data Migration, and Salesforce Implementation for ALL east coast states including Maine, New York, New Jersey, Pennsylvania, Delaware, Maryland ...Here is a short summary of the 6 main services that we offer:
  • Business Analysis – review of and possible improvement to your sales and support process flow so salesforce can be tailored to your business. Critical for adoption and ROI.
  • Data Migration – importing your customer list, lead lists and opportunities into the system.
  • Salesforce Implementation – Customizing screens, sharing rules, web-to-lead, business rules, reports, dashboards, etc. to make the system work the way your business does.
  • Third Party App. Integration – Setting up salesforce to work with Outlook and popular programs such as Constant Contact, HubSpot and BigMachines using the salesforce appexchange.
  • Salesforce Training – Getting your users comfortable and exited about using the new system. Critical for adoption and ROI, backed up by metrics of system utilization by user.
  • Ongoing Salesforce Administration – The salesforce administrator program handles all ongoing system management and improvements to lift the burden from internal resources.

 


Salesforce.com has its services translated into 16 different languages and as of July 31, 2011, has 104,000 customers and over 2,100,000 subscribers.

Note: We are a Salesforce consulting firm providing salesforce training throughout the USA, but focus on small to medium sized businesses in all east coast states: Maine / ME, Vermont / VT, New Hampshire / NH, Massachusetts / MA (MASS), Rhode Island / RI, Connecticut / CT, New Jersey / NJ, Pennsylvania / PA, New York / NY, Delaware / DE, Maryland / MD, Washington DC, Virginia / VA.