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 Because
of the huge popularity of sales force in the market, there are numerous software
applications that have been designed to tightly integrate with sales force and
extend its functionality beyond traditional CRM. In addition, sales force
itself offers integration with Microsoft Outlook and makes its API available to
developers worldwide to make third party application creation easier. To see
a fairly comprehensive list of these products visit the sales force
appexchange.
Since sales force is a CRM system it does not cover all functional areas that
need to be addressed by their clients. Some of these areas are Quoting, ERP,
Human Resources, Collaboration, Channel and Partner Management, and Marketing.
Tidewater Salesforce Consulting can help in the selection and implementation of
these third party applications. Integration with Microsoft Outlook and
automation of your website integration (web-to-lead) are almost mandatory
requirements for sales force implementation and are free from sales force
itself. Some of the other popular products in the sales force ecosystem that we
have worked with are Eloqua, Cast Iron, Brain Shark, Big Machines and Conga
Reporting. Other products like Constant Contact have some functional overlap with
the more robust versions of sales force and we can guide you in the best use of
these tools.
Sales Force third party applications vary in cost from free to having a
significant monthly fee and some truly run in the cloud while others reside on
your PC. One must be aware of the operating system and memory requirements for
these applications, especially in larger organizations. Contact us for a free
consultation on the implementation of third party sales force applications.
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a Salesforce consulting firm providing salesforce training throughout the USA,
but focus on cities & states in the Northeast like Hartford Connecticut / CT,
Augusta & Portland Maine / ME, Boston Massachusetts / MA (MASS), Portsmouth New Hampshire / NH, Burlington Vermont / VT, Providence Rhode Island / RI,
and Austin Texas, TX.
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